HOA-USA is committed to respecting the privacy rights of all
visitors to our Website. The following policy describes how HOA-USA
protects information it receives from visitors to its Website.
1. What information does HOA-USA collect from visitors?
HOA-USA is the sole owner of the information collected on this
site. We will not sell, share, or rent this information to others
in ways different from what is disclosed in this statement. HOA-USA
collects information from our visitors and users of our Web site
and uses the information: internally for marketing and
administration purposes, in the fulfillment of our service
commitment to you or as legally required under the law. As a user
of the HOA-USA Web site, HOA-USA may collect your personally
identifiable information when you: visit our site. Personally
identifiable information may include, but is not limited to, your
name, home or other physical address, email address, or telephone
number. When you voluntarily provide contact information for
yourself or for another representative of a homeowners association,
HOA-USA collects and stores your personally identifying information
in our internal databases. Personal contact information for an
association is not displayed on the site. The name of a management
company or builder/developer for an association considered in the
public domain and is displayed on the site. Your IP or "Internet
Protocol" address and other site usage data is used to gather broad
demographic information. This data helps us serve you by allowing
us to understand how visitors use our services. The IP Address is
also used to monitor site activity to help ensure site security and
the protection of our databases.
2. Why is information collected?
Information may be collected in an effort to enhance your user
experience, provide you with information regarding HOA-USA
services, special offers and to assist in the protection of the
privacy rights of all visitors to the site. HOA-USA may also
collect general information from your site visit. This aggregate
information may include demographic and usage information, but will
not include personally identifiable information. This information
is used in an aggregated manner (i.e. "How many homeowners live in
condominiums") to determine sponsor effectiveness and is sometimes
shared with our sponsors for the same limited purpose.
In addition information is collected for the following
A. When you register on HOA-USA to
access the HOA-USA Directory, we require that you provide your
name, e-mail address, and zip code.
B. When you submit a new HOA-USA
directory listing or update an existing HOA-USA Directory listing,
we request, but do not require name, physical address, email
address and telephone number.
C. A visitor to the HOA-USA site may
submit contact information for another person who is considered to
be a member of a specific homeowner association. For example, the
president of the board of directors, or the chairperson of the
association's newsletter/website committee. This contact
information may include name, physical address, email address, or
phone number. This contact information is not displayed on the site
and is provided only upon email request for a legitimate purpose
and not for solicitation. For example, single contact information
is typically provided to closing attorneys or Realtors.
D. When navigating through the
HOA-USA Web site, you'll have an opportunity to decide whether or
not you would like to be included on HOA-USA's e-newsletter/mailing
list. If you are included on HOA-USA's mailing list, we may notify
you about important functionality changes to the Web site, new
services, and special offers we think you'll find valuable.
3. Will HOA-USA disclose the information it collects from its
visitors to outside parties?
HOA-USA will not sell, lease or rent personally identifiable
information collected on the site or in any form. HOA-USA may send
your personally identifiable information to third parties when:
A. We recieve an email request for
association contact information for a legitimate purpose such as a
single request for documents from closing attorneys and/or
B. We need to share the information
you provided for the purpose of fulfilling our service commitment
C. We find that you have violated
any stated terms of service or conditions of purchase or use.
D. We respond to court orders, legal
process, government agencies or third party authorized fraud
4. Does HOA-USA have security measures in place to protect my
HOA-USA implements a variety of security measures to maintain
the safety of your personally identifiable information. User
personal information is contained behind secured networks and is
only accessible by a limited number of persons who have specific
password protected access rights to such systems.
This Web site contains links to other sites. Please be aware
that HOA-USA is not responsible for the privacy practices of such
other sites. We encourage our users to be aware when they leave our
site to read the privacy statements of each and every Web site that
collects personally identifiable information.
6. Does HOA-USA use "cookies" or pixel "tags"?
Cookies are bits of electronic information that a Web site can
transfer to a visitor's hard drive to help tailor and keep records
of his or her visit to the site. Cookies allow Web site operators
to better customize visits to the site to your individual
provide you with a better experience on our site; however, we do
not store personally identifying information in cookies. Like many
Web sites, HOA-USA may also use pixel tags, also known as beacons,
spotlight tags or web bugs, to improve our understanding of site
traffic, visitor behavior, and response to promotional campaigns,
as a supplement to our server logs and other methods of traffic and
response measurement. We may also implement pixel tags provided by
other companies, and limit the collection of information for the
same purpose. We do not store personally identifying information in
7. What happens if there is a transfer of HOA-USA's
As we continue to develop our business, we may acquire or divest
businesses and/or assets, or be acquired ourselves. In such
transactions, customer information generally is one of the
transferred business assets.
8. Your consent
By using our Web site, you consent to the collection and use of
if this policy is changed, we will post these changes on this page
so that you are always aware of what information we collect, how we
use it, and under what circumstances we disclose it.